Dishwasher Saga

Amazing how one appliance can cause so much drama. The dishwasher has pretty much been broken since July of this year, and we've had a lovely time handwashing dishes on and off for the past 4 months. It broke just 2 months prior to the 2 year installation date, and I have had 5 service calls to try and figure out what is wrong with it and repair it. Different things have been tried, but none of them has solved the problem. The final straw was when water flooded my kitchen floor and I discovered black mold growing inside, even right after running it through a cycle. *shudder*

In October I called the manufacturing company to see if they would give me more assistance. Denied. Only they never called to tell me that.

So last Saturday, after nearly 5 weeks straight of handwashing dishes, I finally went and purchased a new dishwasher. The options (all 2 of them) sucked because they were more than I wanted to spend and I was restricted because of height issues. Apparently I have a shorter-than-normal dishwasher and not a standard size, I think because of it having to fit underneath a kitchen counter. Because it is not a standard size, it is more expensive. Which seems completely backwards -- you build a smaller dishwasher and you charge more for it? Whatever. As of this afternoon I finally have a brand-new working dishwasher. I saved all of today's dishes and promptly loaded and ran it as soon as it was ready. Ahhh. I was even excited to unload it once it was finished.

But even with a new dishwasher, this is not over. I called the manufacturing company again to ask them to consider helping me out fiancially since the dishwasher shouldn't need to be replaced after just 2 years. They were totally blase, and gave me the "too bad, so sad" spiel. Grrr. Even the interpreter who interpreted my call was totally shocked at the horrible customer service I (didn't) receive.

So after I hung up, I promptly went online to the Better Business Bureau and filed a complaint. Cuz I'm $950 in the hole from service repairs and a new appliance. We'll see what happens!

I'll Wash, You Dry

Well we really need a new dishwasher (thank goodness it was only 3 of us for Thanksgiving dinner -- we had all the dishes we could manage to wash). But it is Black Friday, also known as BUY NOTHING DAY, so we are going to wait until tomorrow. We should still be able to find a good deal on a dishwasher tomorrow. Then keeping my fingers crossed that it can be delivered and installed early next week. Then I will have to do a happy dance.